Luma Delivery and Returns We hope you love shopping with Luma. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us. Shipping and Delivery Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates. Deliveries occur only on weekdays. Shipping and Delivery charges are subject to c...